Reference

What You Agree to When You Use 333bct

Access to 333bct depends on your local law and the region your account is registered in. These terms set out your rights, our obligations, and how we handle disputes — so read them before you start.

Account eligibility by regionBangladesh access conditionsbKash, Nagad, Rocket wallet rulesData and privacy rightsHow to raise a legal query
333bct What You Agree to When You Use 333bct
LEGAL CONTACT

Raise a Legal or Policy Query With Us

If you have a question about our terms, a dispute over account access, or a request relating to your personal data, reach us through the channels below. We handle legal queries separately from general account support — flag your message as a legal or policy matter so it reaches the right team.

Team online

Live Chat

Open the chat window from any page in your account. Mark your message as a legal or policy query and a dedicated handler will pick it up.

Email Support

Send your query to our support address with your account ID and a clear description of the legal matter. We aim to acknowledge within one business day.

Account Help Centre

Log in and navigate to Account Settings, then select Help to find the legal request form. This is the direct path for data access and account closure requests.

HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

Our approach to your data is straightforward: we collect what is needed to run your account, process payments, and comply with applicable obligations. Nothing more. Here is how each area works in practice.

Data Handling

We collect your account registration details, payment method references — including bKash and Nagad wallet IDs — and session activity. We do not sell this data to third parties.

Cookie Policy

We use session cookies for login persistence and analytics cookies to understand how our lobby pages are used. You can manage cookie preferences from your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you notice unrecognised activity, lock your account immediately from Account Settings and contact support.

Data Retention and Requests

Account records are retained for the period required by our operating obligations. You may request a copy of your data or ask for deletion by contacting support with your account ID.

Common Legal Questions Answered

These are the questions we receive most often about account terms, eligibility, data rights, and how to act on them. If your question is not here, contact us directly through live chat or email.

Access depends on your local law and eligible region. You must confirm that online gaming is lawful in your area before opening an account or making any deposit.

We collect your name, contact details, mobile number, and payment method references such as your bKash or Nagad wallet ID. This is used solely to operate and verify your account.

Yes. Log in, go to Account Settings, and submit a data access request. Alternatively, email support with your account ID and we will process the request in line with our retention policy.

Payment records are retained for the period our operating obligations require, even after account closure. You can request a summary of your transaction history before closing your account.

Raise the matter through live chat or email, clearly marked as a legal or policy query. We review and respond before any external escalation step is considered appropriate.

Changes are posted on this page with a revision date. Continuing to use your account after the effective date means you accept the updated terms. Close your account before that date if you disagree.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.